Company-wide CRM deployment01
February 2024 - Present
In production and maintained today
Replacing spreadsheet operations with a system the company still runs on.
An end-to-end Zoho CRM transformation shaped by firsthand sales experience and direct workflow discovery across every department.
Replaced the company's spreadsheet-centered operating workflow with a shared CRM.Created one system for daily work and cross-department coordination rather than a collection of disconnected sheets.